Common fault
Why does frost keep building up in my freezer?
Short answer
Clearing frost by hand treats the symptom and tells you nothing. If it comes back, the automatic defrost is not finishing its job: usually the heater has failed, the thermistor that triggers it has drifted out of range, or a tired door gasket is admitting humid air faster than the cycle can remove it. Ice on the coil acts as insulation, so performance drops a little further every week rather than failing outright.
If that matches what your appliance is doing, say so when you call — it tells us which parts to bring, and most of these are finished in one visit.
Reviews
What La Jolla customers say
Our Sub-Zero freezer went out on a Sunday. They answered immediately and had a technician at our home in Bird Rock within two hours. Incredibly professional and fast service!
The technician who fixed our wine cooler was so knowledgeable. He explained the problem clearly and gave us a fair price. Excellent service for our home near La Jolla Shores.
Finally, a repair service that operates 24/7 as advertised. They were able to come late in the evening to fix our refrigerator in the Muirlands area. Lifesavers!
Rated 5.0 from 134 customer reviews.
Appliance down in La Jolla?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.